PRIVACY POLICY
American-Creator.eu
Last updated: April 13, 2026
1. Introduction
This Privacy Policy (the "Policy") explains how American-Creator.eu ("we", "us", "our") collects, uses, and protects the personal data of users when they visit https://american-creator.eu and make purchases in our online store.
We process your data in accordance with the General Data Protection Regulation (GDPR, EU Regulation 2016/679) and applicable national laws of EU member states and the United Kingdom.
By using our website, you acknowledge that you have read and understood this Policy.
2. Data Controller
The data controller for your personal data is:
American-Creator.eu
Email: info.eu@american-creator.com
Website: https://american-creator.eu
If you have any questions about how we process your data, please contact us at the email address above.
3. What Data We Collect
3.1. Data you provide directly
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First and last name
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Email address
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Phone number
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Postal address (for shipping and billing)
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Company name and job title (if applicable)
3.2. Data collected automatically
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IP address and browser type
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Pages visited and time spent on the site
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Device and operating system information
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Cookies and similar tracking technologies
3.3. Transaction data
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Order history and purchase details
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Payment information (processed through secure third-party payment systems - we do not store card details)
4. Legal Bases and Purposes of Processing
We only process your personal data where we have a lawful basis to do so:
4.1. Performance of a contract (Art. 6(1)(b) GDPR)
Processing is necessary to fulfil your order: order confirmation, shipping, processing returns, and handling customer support requests.
4.2. Legitimate interests (Art. 6(1)(f) GDPR)
We may contact you as an existing customer regarding similar goods and services to those you have previously purchased. This includes informing you of promotions, new arrivals, and updates directly related to your past purchases. You may opt out at any time by clicking the "Unsubscribe" link in any email.
4.3. Consent (Art. 6(1)(a) GDPR)
Where you have explicitly consented to receive our marketing communications, we will use your email to send newsletters, promotions, and offers. You may withdraw your consent at any time.
4.4. Compliance with legal obligations (Art. 6(1)(c) GDPR)
In certain cases, we are required to retain specific data to comply with tax, accounting, or other applicable laws.
5. How Long We Retain Your Data
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Order and transaction data - for 7 years.
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Account data - as long as your account is active, or until a deletion request is received.
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Marketing data - until consent is withdrawn or you unsubscribe.
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Analytics data and cookies - in accordance with our Cookie Policy (generally no more than 13 months).
6. Sharing Your Data
We do not sell your data. We may share data with the following categories of recipients:
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Wix platform (website and store technical provider)
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Payment processors (Stripe, PayPal, or other, depending on the payment method chosen)
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Logistics and courier services (for order fulfilment)
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Email service providers (for transactional and marketing communications)
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Tax and legal authorities (as required by law)
All third parties are required to handle data in compliance with GDPR and act either as data processors under our instructions or as independent data controllers.
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA) - for example, to servers located in the United States - we ensure appropriate safeguards in accordance with Chapter V of the GDPR, including Standard Contractual Clauses (SCCs), working with providers participating in Data Privacy Framework programs, or other mechanisms approved by the European Commission.
8. Your Rights
Under the GDPR, you have the following rights:
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Right of access - to obtain a copy of the data we hold about you.
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Right to rectification - to have inaccurate data corrected.
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Right to erasure ("right to be forgotten") - to request deletion of your data (subject to applicable grounds).
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Right to restriction of processing - to request suspension of processing of your data.
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Right to data portability - to receive your data in a structured, machine-readable format.
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Right to object - to object to processing based on legitimate interests or for marketing purposes.
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Right to withdraw consent - to withdraw previously given consent at any time.
To exercise any of these rights, please send a request to: info.eu@american-creator.com. We will respond within 30 days. If you believe that your rights have been violated, you have the right to lodge a complaint with the supervisory authority in your country (e.g., CNIL in France, ICO in the United Kingdom, BfDI in Germany).
9. Cookies
Our website uses cookies to ensure its functionality, analyse traffic, and improve user experience. For details on the types of cookies used and how to manage them, please refer to our Cookie Policy available on the website.
10. Data Security
We implement technical and organisational measures to protect your data from unauthorised access, loss, or disclosure. However, no method of data transmission over the internet is completely secure.
11. Children
Our website is not intended for children under the age of 16. We do not knowingly collect data from minors. If you become aware that a child has provided us with their personal data, please contact us.
12. Changes to This Policy
We reserve the right to update this Policy. The current version will always be available on our website. In the event of significant changes, we will notify you by email or through a notice on the website.
13. Contact Us
For any questions related to the processing of your personal data, please contact us:
Email: info.eu@american-creator.com
Website: https://american-creator.eu